STUDIO policies
Find out more about our class reservation and cancellation policies.
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IN STUDIO CLASS Cancellations - All CLASS PASS cancellations made within 12 hours will be processed as a LATE CANCEL and a class pass will be deducted.
IN STUDIO PRE-REGISTERED SESSIONS- There are no refunds or passes added back to account for CANCELLATIONS. If you are unable to attend a class you may be able to switch into another class session if there is availability.
IN STUDIO CLASS Waitlist - You can be added to the class up to 60 mins before class. IF you are added to the class and cancel your reservation - you will be charged as a late cancel. IF you can no longer attend class remove yourself from the waitlist
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REFUND POLICY Studio B YEG requires all class payments be received before the start of any class. Studio B YEG will work to make accommodation for guests on a case by case basis.
CLASS PASS REFUNDS Studio B YEG will offer refunds for unused services within 7 day of purchase. For class pass refunds all classes used will be charged at the drop in rate and subtracted from the refund amount. No refunds will be issued for classes attended.