CLASS RESERVATIONS
For guest convenience our studios allows guest to make class reservations. Class reservations can be made online 7 days prior to the scheduled class and up to 15 minutes before the start of class. We strongly recommend online or mobile class reservations.
All reservations will be held up to 10 minutes before the start time of the class. If you are not in attendance at this time, all open spaces will be given to guests on the wait list or on stand-by.
Barre Body Studio has the right to process all no-show reservations as a class attended. No refund will be granted for no-show reservations. Failure to attend a class in which you have registered will result in a no show charge of $15.
WAIT LIST
If the class that you are registering for is at capacity, you will be placed on the wait list. Barre Body Studio will send you an automated email to notify you if a spot has opened up and you have received a place in this class. The email will be sent in advance - at least 30 minutes before class. It is your responsibility to check your email if you are currently on a wait list. Failure to attend a class in which you have been moved from the wait list to the class will result in a no show charge of $15.
If you do not have regular access to email you may call the studio to check your status on the wait list at 780-757-2773.
Each class allows a wait list of 10 participants maximum.
The option to cancel your spot on the wait list can be found on MindBody under the Classes Tab >> My Schedule >> Wait list button to the far left of your screen.
CLASS CANCELLATION
We understand that sometimes life gets in the way of fitness classes. We are happy to make accommodations for guests who require cancellation assistance. If you cannot attend a class that you are scheduled for, simply remove yourself from the class through the online software.
PLEASE NOTE that we require a minimum of 2 hours notice for a cancellation of any nature.
If you fail to remove yourself within the allotted time frame, your account will be deducted as if you attended class. This means that one class will be deducted from your class package or a late cancel fee of $8 will be charged to your account.
We want to thank you so much in advance for your cooperation with our cancellation and reservation policies!